all sales are final.
there are no returns except in the case of breakage. if breakage occurs, save all goods and packaging materials in order to facilitate a claim and receive a return authorization number.
all breakage and shortage claims must be made within three working days of delivery date. returns without a return authorization number will not be accepted.
flavour design studio reserves the right to repair original product before considering replacement.
since most products are handcrated, slight variations in colour, glaze, paperstock, hardware etc. may occur. flavour ensure that any changes made to the design will not impact the quality and/or overall aesthetic.